Privacy Policy

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account on our platform
• Request a quote or contact us
• Subscribe to our newsletter
• Use our sourcing, quality control, or logistics services
• Communicate with us via email or other channels

This information may include:

• Name and contact information (email, phone, address)
• Company name and business details
• Payment and billing information
• Product specifications and sourcing requirements
• Communications and correspondence with our team

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• Device information (browser type, operating system, device type)
• IP address and approximate location
• Usage data (pages visited, time spent, referring URLs)
• Cookies and similar tracking technologies

We use the information we collect to:

• Provide, operate, and maintain our services
• Process your requests, quotes, and orders
• Communicate with you about your projects and our services
• Send you updates, newsletters, and marketing materials
• Improve and personalize your experience
• Analyze usage patterns and optimize our website
• Detect and prevent fraud or unauthorized access
• Comply with legal obligations

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We share information with third-party vendors who assist us in providing our services (e.g., payment processors, shipping partners, quality inspection services)
• Business Partners: With your consent, we may share information with suppliers, manufacturers, or logistics partners to fulfill your sourcing requirements
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and monitoring
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Our website and services integrate with third-party services that have their own privacy policies:

• Supabase: For authentication and database services
• Stripe: For payment processing
• Analytics providers: For website analytics and performance monitoring

We encourage you to review the privacy policies of these third-party services.

We use cookies and similar tracking technologies to collect and store information. These include:

• Essential cookies: Required for the operation of our website
• Analytics cookies: Help us understand how visitors use our website
• Functional cookies: Remember your preferences and settings

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Data Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Withdraw Consent: Where processing is based on consent, withdraw at any time

To exercise these rights, please contact us at privacy@minmen.co.

As a China-based company serving international clients, your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses where applicable.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy or our data practices, please contact us: